Effective Date: March 2, 2025

1. Introduction
These Terms & Conditions (“Terms”) govern your use of the Website and services provided by Prime Connect Solutions. By accessing our Website, you agree to comply with these Terms.

2. Services Provided
Prime Connect Solutions offers structured cabling, networking, and monitoring system installations. All services are subject to availability and approval.

3. Payment Terms

  • Payments must be made in full or as per agreed terms before service execution.
  • We use third-party payment processors for secure transactions.

4. Cancellations & Refunds

  • Cancellation requests must be submitted via email.
  • Refunds, if applicable, will be processed based on project status and service costs incurred.

5. Pricing Disclaimer

  • All prices displayed on the Website are estimates meant to provide general guidance.
  • Final pricing depends on project factors, including site conditions, cable length, installation complexity, building height, accessibility, and other relevant factors.
  • A detailed quote will be provided after an on-site assessment.

6. Warranty & Support

  • We provide a warranty on installations for a specified period, covering workmanship defects.
  • The warranty does not cover third-party equipment failures or user-induced damage.

7. Limitation of Liability
We are not liable for indirect or consequential damages arising from service use. Our total liability is limited to the amount paid for the services rendered.

8. User Responsibilities
You agree to:

  • Provide accurate information for service execution.
  • Grant necessary access for installation and testing.
  • Not misuse or modify the installed systems without authorization.

9. Governing Law
These Terms are governed by the laws of Ontario, Canada.

For any concerns, contact us at contact@primeconnectsolutions.com.